Tips To Improve User Experience
However, the upgraded infrastructure was mainly stacked on top of the legacy network architecture, often resulting in inconsistent connectivity performance, thus impacting the employee experience. According to Forbes, end-user complaints about application performance increased by 60 per cent during lockdowns due to excessive slowdown, network congestion and performance degradation. But today, we know that the new landscape of hybrid and decentralized work will endure in the long run.
Accenture majority of high-growth companies are already adopting a productivity anywhere model, which poses a challenge for companies that have historically not prioritized usability. As a result, organizations need to upgrade their network and invest in infrastructure changes that prioritize ease of use without compromising security regardless of where employees work. And overcoming this challenge is especially important because slow or disrupted. It also has a massive impact on a company’s success. Here are three ways organizations can prioritize usability while maintaining their network architecture’s technical and operational integrity to enable business growth.
1. Implement The Best-Managed Service
Digital transformation cannot be accomplished from a single source, as we have all seen from the changing work environment. Therefore, companies that are struggling internally with resources such as time or expertise must continuously modernize their infrastructure with the support of experienced providers. Service providers like Tata Communications are constantly evaluating and adopting new technologies. Whether it involves using Secure Access Service Edge ( SASE ) or Zero Trust Network Access ( ZTNA) acts.
Both can help organizations effectively manage their network security – keeping employees safe while ensuring an optimal user experience. Additionally, service provider insights can help automatically diagnose faults in any network service, flag risks, block suspicious access patterns, and rank issues by severity to ensure organizations have the right technologies, like artificial intelligence and machine learning, to enable quick fixes, which do not interfere with the user experience of the employees.
2. Continuous Modernization Of The Network
New ways of working mean that legacy architectures face many challenges today. And enforcing rigid access rules tied to an organization’s physical or virtual walls is no longer efficient for distributed users and data. To ensure a network is secure, and employees can be productive while experiencing continued use, IT leaders must consider investing in technological innovations that keep their business competitive while enabling it to evolve, to meet future developments and requirements.
Technologies like ZTNA and SASE provide direction and guidance for organizations to improve the end-user experience. Combining robust security features with a genuinely modern network, employees can stay connected and gain fast access to applications. SASE also continuously monitors activity and devices to secure data wherever it is accessed without compromising user experience. According to Gartner, at least 60 per cent of organizations will have explicit strategies and timelines for adopting SASE by 2025. So there’s no better time than now for organizations to move to a secure network.
3. Understand That Distance Matters
In our age of remote working, IT leaders need to understand the reality of the Internet, recognize that distance matters, and think beyond virtual desktops and VPNs that often create long and cumbersome routes to enterprise business applications and, worse or delayed, lead to connectivity. Instead, progressive IT leaders must adopt approaches and solutions that enable employees working from anywhere in the world to have the same clear, comprehensive, secure, and robust connection to their employer’s network that an employee in the City of headquarters enjoys.
This ensures an uninterrupted and reliable connection and an optimal user experience. This focus on UX-friendly connectivity will drive productivity in a changing work landscape globally for years to come. Deterministic routing on the Internet is the solution to this challenge. Therefore, for organizations considering partnering with an expert to manage their distributed and scaled infrastructure, choosing a service provider that enables the best user experience for global Internet connectivity is paramount.
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